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142 courses. 12 departments. One platform.

Explore All Departments
142Courses
12Departments
94%Completion Rate
2.4×Avg Salary Uplift
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Front Office
F&B Service
Revenue Management
Housekeeping
Spa & Wellness
Events
Kitchen Brigade
Concierge Arts
Mixology
Guest Relations
Property Finance
Digital Marketing
Front Office
F&B Service
Revenue Management
Housekeeping
Spa & Wellness
Events
Kitchen Brigade
Concierge Arts
Mixology
Guest Relations
Property Finance
Digital Marketing
The Curriculum

Floor by Floor.
Mastered.

Each department unlocks as you scroll — bite-sized simulations that mirror real shifts, not textbook theory.

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Front Office

22 min avg

28Courses

Master the art of first impressions — from PMS navigation to high-pressure complaint resolution under lobby cameras.

Check-inPMSUpsellingComplaints
BeginnerAdvanced
Beginner-friendly with advanced scenarios
Preview Curriculum
🍽️

Food & Beverage

18 min avg

24Courses

From tableside wine pours to managing a 200-cover Saturday brunch — every service standard, simulated in real time.

Service SequenceWineAllergensPOS
BeginnerAdvanced
Intermediate service scenarios
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Revenue Management

31 min avg

19Courses

Build the instincts of a revenue analyst — reading demand curves, adjusting OTA rates, and defending strategy to ownership.

YieldOTAForecastingPricing
BeginnerAdvanced
Advanced — analyst-level decision making
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🛎️

Housekeeping

15 min avg

22Courses

The backbone of every 5-star rating — learn room inspection standards, deep-clean protocols, and team scheduling logic.

StandardsTurnoverInspectionSafety
BeginnerAdvanced
Entry-level to team leader
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Spa & Wellness

20 min avg

16Courses

Revenue-generating wellness — master treatment scheduling, retail upselling, and therapist coordination for a full spa roster.

BookingRetailTherapist MgmtPackages
BeginnerAdvanced
Intermediate wellness protocols
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Events & Banqueting

27 min avg

18Courses

From corporate board dinners to 500-person galas — execute flawless events from BEO creation to post-event debrief.

BEOAVClient LiaisonF&B Pairing
BeginnerAdvanced
Complex multi-team coordination
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Learner Outcomes

The evidence behind
the ambition.

Real outcomes from 3,400+ learners who trained on Concierge and tracked their results 12 months post-completion.

+47%Avg salary uplift within 18 months
6.2moMedian time to first promotion
91%Employer satisfaction rating
3,400+Active learners across 34 countries

Graduates now work at

Marriott
Hilton
Hyatt
Four Seasons
IHG
Accor

Typical Learner Journey

Week 1Enroll + choose departmentLine Staff
Month 2Complete 3 department simsCross-trained
Month 6Earn supervisor badgeSupervisor Track
Month 18First management roleManager
Learner Stories

Careers rewritten.
Shift by shift.

“I went from front desk associate to Front Office Manager in 14 months. The PMS crisis simulations were more stressful than the real thing — which is exactly why they worked.”

Front Desk AssociateFront Office Manager
Portrait of Daniela Moreno, Front Office Manager at Hyatt Regency Chicago

Daniela Moreno

Hyatt Regency Chicago

“Revenue management felt like a black box until Concierge's yield simulations. I can now read a demand curve at 6 AM and price confidently before my first coffee.”

Night AuditorRevenue Analyst
Portrait of Marcus Webb, Revenue Analyst at Marriott Downtown Seattle

Marcus Webb

Marriott Downtown Seattle

“As a boutique owner, I needed my entire team cross-trained fast. We completed the F&B and Housekeeping tracks in 3 weeks. Our TripAdvisor score jumped from 4.1 to 4.8.”

Boutique Owner4.8★ TripAdvisor
Portrait of Priya Nair, 4.8★ TripAdvisor at The Malabar House, Kochi

Priya Nair

The Malabar House, Kochi

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Your next shift
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